At DROPLOOD, we are committed to providing brand-new, high-quality electronic products. We ensure maximum care throughout the order process.
Product Quality
All products are 100% new, sealed, and sourced from trusted suppliers.
Each item is thoroughly inspected before shipping to ensure it is free from defects.
Packaging
Items are securely packaged using protective materials.
We ensure protection against impact, moisture, and other shipping risks.
Shipping
Orders are shipped within a maximum of 18 days from the purchase date.
A tracking number is provided once the item is dispatched.
Warranty and Responsibility
DROPLOOD takes full responsibility if a product arrives damaged or defective.
Customers must contact us within 3 business days with photos of the issue.
If the issue is verified, we will cover the cost of replacement or return.
Returns and Replacements
Returns or replacements are only accepted in cases of damage or product issues.
Returns for other reasons are not accepted.
Customer Support
For any inquiries or assistance, please contact us at:
Email: DROPLOOD@gmail.com
Phone or WhatsApp: +44 7438 608787
